The Fastest Way to Stay Ahead in Insurance Transformation

Weekly briefs distilling the smartest ideas from insurance CEOs, COOs, and AI leaders so you can move from pilots to scale with confidence.

Previous Issues

Featured
Why Most Insurance AI Chatbots Fail, and What Actually Works
Why Most Insurance AI Chatbots Fail, and What Actually Works

Lessons from Aventum, Oscar Health, and Tata AIA on embedding AI into workflows, platforms, and real customer journeys.

AI Is Finally in Production, So Why Aren’t People Using It?
AI Is Finally in Production, So Why Aren’t People Using It?

AI is live across insurance, but adoption, talent pipelines, and expectation gaps are now the real bottlenecks.

BNY’s AI Strategy Is Working: Here’s What Insurers Should Copy
BNY’s AI Strategy Is Working: Here’s What Insurers Should Copy

BNY hit 99% AI adoption, built 100+ digital employees, and unified fragmented operations. Generali and Deloitte reveal what insurers must do next.

30% of Underwriters Are Retiring: Here’s How AI Fills the Gap
30% of Underwriters Are Retiring: Here’s How AI Fills the Gap

AI is shifting from “assistant” to autonomous underwriting agent—plus Definity’s adoption playbook and why generic LLMs fail in insurance workflows.

Which Insurance Jobs Disappear First? VCs Just Named Them.
Which Insurance Jobs Disappear First? VCs Just Named Them.

VCs and operators reveal why claims processing, customer service, and underwriting roles are changing faster than expected—and how insurers should prepare.

The new AI playbook insurers are actually using
The new AI playbook insurers are actually using

The shift from pilots to scale is finally happening—Hiscox, TIAA, and CNA reveal what’s actually working on the ground.